Series B–D teams move fast. Reliability usually isn't the primary focus until it is — and by then it's costing you customers, engineering time, and trust. This audit finds those gaps before the next incident does.
Technical debt compounds silently. Without a systematic review, gaps in your SLOs, runbooks, and incident playbooks stay invisible — right up until they become P0s at the worst possible moment.
Long MTTR is a symptom — of poor observability, unclear escalation paths, or runbooks that have never been tested under real pressure. Solvable, but only once it's properly diagnosed.
Deploy anxiety signals accumulated reliability debt. When deployments feel risky, it's because the safeguards, rollback mechanisms, and canary logic haven't been formalized — yet.
Alert fatigue is a trust collapse. When engineers silence alerts, the monitoring layer has failed. The next real incident will go undetected — until it becomes a customer-facing outage.
This isn't a questionnaire or a generic benchmark. We examine your infrastructure directly — the actual systems, actual incident history, actual alert configurations — and produce a prioritized, honest assessment of where your reliability risk lives.
Our audit evaluates your current state across:
"Actionable outcomes, not generic best-practice reports. You'll know exactly what to fix and in what order."
A slide deck full of general SRE advice you could find on Google. We don't produce reports that sit in a folder. Every finding is tied to a specific risk, a severity, and a concrete recommendation — reviewed with your team, not delivered as a PDF attachment.
A structured deep-dive across the dimensions that determine whether your infrastructure holds under growth, incidents, and change.
Are reliability targets defined and measured against what users actually care about? Are error budgets enforced — or just numbers in a doc?
Who gets paged, when, and why? Are escalation paths unambiguous? Is on-call sustainable — or is the team quietly burning out on noise?
From detection to resolution — how does your team actually respond? Are playbooks tested? Is post-mortem culture driving real change?
Do your alerts tell the truth? Is observability coverage sufficient for critical paths? Are dashboards actionable or just decorative?
How confident is the team in deploy? Are canaries, feature flags, and rollback formalized? What's your blast radius on a bad release?
Over-provisioned for safety or under-provisioned for growth? Where is cloud spend buying real reliability — and where is it waste?
Not observations. Not suggestions. A concrete, prioritized plan — reviewed with your team and ready to execute.
A clear inventory of your highest-risk components, failure modes, and blast radius. You'll know exactly where the landmines are.
Issues ranked by severity and business impact. Not a wishlist — a sequenced action plan your team can start executing immediately.
A clear breakdown of where your detection, escalation, and resolution processes break down — with specific improvements for each gap.
Coverage gaps, alert quality review, and dashboard recommendations. What you're missing, and what you should stop watching.
A summary built for stakeholders — clear, non-technical framing of risks and priorities. Easy to brief upward without engineering translation.
We spent 7 years inside financial institutions and telcos — environments where a 4-hour outage doesn't just lose revenue, it loses trust. Where an undetected failure costs millions per minute. Where reliability isn't a feature — it's the product.
That's the standard we bring to every engagement. Not as a talking point, but as the baseline expectation we set for your infrastructure.
Get an expert assessment before the next incident exposes them for you.